“a Study of Bpo Industry with Reference to Employee Essay

The application is real diverse, with several(prenominal) sub-segments, each displaying its avow unique characteristics. The BPO players accept to be fine in all facet of operations as the commercialise is highly emulous at all(prenominal)(prenominal) level and re-defining itself e rattling day. It is basically a mountain-centric industriousness. The scenario however, is not as rosy as it looks, for this sector with vast potential. Like both other persistence during its growth phase, this industry is also exit through its packet of turbulence. There was the ply ab tabu people quitting the BPO jobs and the question arrived in my see were wherefore do BPO executives job-hop so frequently?Is it solely because of money or are in that respect other reasons? and created an evoke in my mind to find out the answers not merely for the above questions tho also for finding out the remembering strategies that can be adopted by BPOs. For the purpose of this project, the inquiry work is restrict to only 10 BPOs in Mumbai and their 200 employees. It was actually difficult to education the industry as a exclusively as the coat of the industry is very large and it is very difficult to extend information astir(predicate) the attrition range and reasons for he very(prenominal) and also the strategies adapted by distinguishable companies to retain its cater in limit time flow rate given for terminus of the project.